Increasing Service Part Market Revenue with Better Customer Service
Logility
AUGUST 7, 2023
Just think about the last time you brought your car to the service or asked a service for your dishwasher only to hear, that the part required to fix the problem was not available and had to be ordered from the central warehouse and it would take a few days. What did you think about that? These things happen and they are not so uncommon. The result is, of course, an unhappy customer and the likelihood that for the next incident, they will be looking for another service provider or third party.
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